Contact details

Chinastraat 1
9000 Gent
Belgium
info@chinastraat.be
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Why this privacy statement?

Every person (hereinafter the “User”) who visits the websites provides certain personal data. This personal data is information that makes it possible to identify you as a natural person, whether this actually happens or not. You are identifiable as soon as it is possible to establish a direct or indirect link between one or more data elements and you as a person.

We use and process your personal data only in accordance with privacy legislation, including the GDPR. By using our websites, the user implicitly gives consent regarding the possible processing activities of personal data as described in this document. We reserve the right to amend this statement. Any substantial change will be clearly communicated.

Who processes the personal data?

Data controller

The controller determines which personal data is collected, as well as the purpose and means of processing.

Processor(s)

The controller may rely on processors who process personal data on behalf of and under the instructions of the controller. These processors are contractually obliged to respect the security and confidentiality of the data.‍

On what legal basis is my data processed?

We process data on the basis of:

  • performance of a contract or pre-contractual steps;
  • legitimate interest in handling questions submitted through contact forms;
  • your consent after accepting this privacy statement.

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What personal data is processed?

We collect only data that is relevant to our services, such as:
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  • IP address
  • first and last name
  • email address
  • phone number
  • the organisation you represent
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For what purposes do we use your data?

We use your personal data to:

  • manage contractual relationships
  • improve and personalise our services
  • provide support and handle invoicing
  • detect fraud or misuse
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We also collect statistical data through cookies in order to analyse the use of the website.

Who receives your data?

Personal data is processed internally and is not shared with third parties without your explicit consent, unless required by law.

How long do we retain your data?

Data is kept for as long as necessary for the intended purpose. It is deleted once it is no longer relevant or upon your valid request.

What are your rights?

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability
  • Right to withdraw consent

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How can I exercise my rights?

Send a written request with proof of identity to:
Chinastraat 1, 9000 Gent
or by email: info@chinastraat.be

Complaints

Not satisfied with how your data is being processed? You have the right to lodge a complaint with the Data Protection Authority:
https://www.gegevensbeschermingsautoriteit.be

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